Professional Service Provider vs. Contractor vs. Employee
There are three ways to engage talent in Taiwan. Most companies default to EOR employment — the most expensive, most complex, and least flexible option. Here's how the three models actually compare.
1 Three Models
Taiwan law recognizes three distinct engagement models. They differ in legal basis, tax treatment, and who bears the administrative burden.
Employee
Governed by the Labor Standards Act
Requires a Taiwan entity (or EOR). The employer withholds income tax, enrolls the worker in NHI and Labor Insurance, contributes 6% to their pension, and complies with LSA rules on hours, overtime, leave, and severance.
Contractor
Governed by the Civil Code + withholding obligations
A Taiwan entity pays a local professional. The payer must withhold 10% income tax, file withholding statements (equivalent to a US 1099), and withhold 2.11% NHI supplementary premium on payments over NT$20,000.
Professional Service Provider
Governed by the Civil Code — no TW withholding agent
A foreign company pays a Taiwan professional via Worca. No Taiwan entity is involved in the payment. No withholding, no local filings. The individual self-reports income on their annual tax return — the same as any professional receiving overseas income.
2 Side-by-Side Comparison
| Topic | Employee (EOR) | Contractor (TW Entity) | PSP (Worca) |
|---|---|---|---|
| Taiwan Entity Required? | Yes — EOR or your own | Yes — must withhold and file | No |
| Payment Currency | TWD (you bear FX risk) | TWD (you bear FX risk) | USD — contract set in USD, no FX risk to you |
| Tax Withholding | Employer withholds income tax monthly | Payer withholds 10% per payment | None — individual self-reports annually |
| Local Tax Filings | Employer files monthly payroll reports | Payer files withholding statements (like 1099s) | None — individual self-reports annually |
| NHI / Insurance | Employer enrolls worker; shares premium costs | Payer withholds 2.11% supplementary NHI premium | Individual self-enrolls via occupational union. Worca assists. |
| Pension | Employer contributes 6% | No obligation | No obligation. National Pension covers eligible individuals. |
| Work Schedule | Taiwan holidays + LSA hours. Overtime rules apply. | Negotiable | Aligned with your US schedule. No LSA constraints. |
| Liability | Open-ended: severance, back-pay, LSA fines | Moderate: withholding penalties if missed | Limited and predictable. Civil Code service agreement. |
| Take-Home Pay | Lowest (payroll deductions + employer costs) | Moderate (10% withholding, fewer deductions) | Highest. No payroll overhead. Full amount reaches the individual. |
| Termination | LSA notice periods + severance required | Per contract terms | Per service agreement. No statutory severance. |
3 Why Switch from EOR to PSP
If you already have team members in Taiwan through an EOR, here's what changes when you convert to the PSP model:
Limited, Predictable Liability
EOR employment exposes you to open-ended LSA obligations: statutory severance (0.5 months/year), mandatory leave, overtime disputes, and fines up to NT$1,500,000 per violation. With the PSP model, your obligations are defined by a Civil Code service agreement — clear, bounded, and predictable.
No FX Risk
EOR contracts are in TWD. Every month, you're exposed to USD/TWD fluctuations. With the PSP model, the contract is set in USD. You pay a fixed USD amount. Your team member receives USD via Wise and converts on their end.
US Schedule Alignment
EOR employees are governed by the LSA: Taiwan public holidays, mandatory rest days, and overtime rules apply. Your team member can't simply follow your US sprint schedule. PSPs operate under a service agreement with no LSA constraints — they align with your team naturally.
More Take-Home Pay
EOR employment adds employer-side costs: 6% pension, NHI premiums, Labor Insurance, and EOR fees. None of this reaches your team member. With the PSP model, the full contracted amount goes to the individual — resulting in significantly higher take-home pay for the same budget.
4 What Worca Handles
You pay Worca in USD. We handle everything else:
Payment & Compliance
- USD payments to your team member via Wise
- Service agreements structured for genuine PSP status
- Substance-over-form compliance — we don't just label relationships, we structure them correctly
Insurance Enrollment Assistance
- NHI and Labor Insurance enrollment through a local occupational union
- Typical monthly cost to the individual: NT$1,600–1,800
- NHI enrollment is mandatory for all Taiwan residents — Worca ensures no gaps
Negotiable Benefits
- Bonuses, reimbursements, PTO, notice periods, and severance-equivalent terms can all be included in the service agreement
- Contractual, not LSA-mandated — giving both sides more flexibility
Conversion Support
- If your team is currently on EOR, Worca manages the full transition
- Employee resignation, new service agreement, insurance re-enrollment, Wise setup
- No disruption to your team member's work
5 How to Convert from EOR to PSP
If your team members are currently employed through Worca's Taiwan entity (or another EOR), here's the conversion process:
You decide to convert — Worca coordinates with you and your team member
Team member reviews and signs the new PSP service agreement
Team member signs the employee resignation letter to unenroll from the TW entity
Worca assists with NHI and Labor Insurance re-enrollment through an occupational union
Team member sets up Wise to receive USD payments — done
6 Frequently Asked Questions
Is the PSP model legal in Taiwan?
Yes. Taiwan law explicitly recognizes professional service provider relationships under the Civil Code (Contract for Work, Articles 490–514; Mandate, Articles 528–552). A Taiwan resident can legally provide professional services to foreign companies through Worca, as long as the relationship is genuinely that of an independent service provider — not a disguised employment arrangement.
What's the difference between a "Contractor" and a "PSP" in Taiwan?
This is the critical distinction most EOR providers don't explain:
- Contractor (Category 2 — Professional Practice Income): A Taiwan entity pays a local professional. The payer must withhold 10% income tax per payment, file withholding statements (similar to US 1099s), and withhold 2.11% NHI supplementary premium on payments exceeding NT$20,000. This requires a Taiwan entity.
- PSP (Category 10 — Other Income): A foreign company (through Worca) pays the professional directly. Because there is no Taiwan payer, there is no withholding agent under the Income Tax Act (Article 89). No withholding, no local filings. The individual self-reports income on their annual Consolidated Income Tax return.
Both are legally valid under the Civil Code. The difference is entirely about who is paying and what obligations come with that.
What makes a PSP relationship "genuine" vs. disguised employment?
Taiwan's Ministry of Labor uses a subordination test with 25 indicators across three categories:
- Personal subordination: Does the company control the worker's hours, methods, and location? Can they refuse assignments?
- Economic subordination: Does the worker bear business risk? Do they provide their own equipment? Can they work for multiple clients?
- Organizational subordination: Is the worker placed within the company's org structure?
Worca structures its PSP agreements to ensure genuine service provider status: your team member controls their own schedule and methods, can work with multiple clients, and is not subject to organizational discipline. This isn't just paperwork — it's how the actual working relationship operates.
What happens if a PSP is reclassified as an employee?
If Taiwan courts or the Ministry of Labor determine the relationship is actually employment, the consequences include:
- Retroactive Labor Insurance and NHI premiums at employer rates
- Retroactive Labor Pension contributions (6% of monthly wages)
- Back-pay for overtime, unused annual leave, and severance under the LSA
- Fines of NT$20,000 to NT$1,500,000 per violation
This is exactly why Worca takes the substance-over-form test seriously. We don't just relabel your employees as PSPs — we restructure the relationship to meet the legal criteria. If a working arrangement genuinely requires subordination and fixed hours, we'll tell you it should remain employment.
What LSA protections do PSPs not receive?
For full transparency — the Labor Standards Act does not apply to professional service providers:
- No statutory overtime pay (1.34x/1.67x rates under the LSA)
- No mandatory annual leave (3–30 days under the LSA)
- No statutory severance (0.5 months per year of service)
- No advance notice period (10–30 days under the LSA)
- No employer pension contribution (6% under the Labor Pension Act)
However, many of these can be contractually negotiated and included in the service agreement. The difference is they're agreed upon between you and your team member, not mandated by law — which means more flexibility for both sides.
How does health insurance work for PSPs?
NHI (National Health Insurance) is mandatory for all Taiwan residents. As a PSP without a local employer, the team member enrolls through:
- An occupational union — the most common path. The individual pays 60% of premiums; the government subsidizes 40%.
- As a dependent of an employed family member
- Through a local district office (as a last resort)
Worca assists with the occupational union enrollment process. Typical cost is NT$1,600–1,800/month — often less than what an employee would pay through payroll deductions.
How is PSP income taxed in Taiwan?
Your team member reports income on their annual Consolidated Income Tax return (filed May 1–June 30). Since the payer is a US company with no Taiwan presence:
- Income is classified as Other Income (Category 10) under the Income Tax Act
- There is no withholding at source — the individual self-reports
- They can deduct actual, documented business expenses from gross income
- USD income is converted to TWD at the exchange rate on the date received
Taiwan's progressive income tax rates range from 5% to 40%. We recommend team members work with a licensed tax advisor for their specific situation.
Is receiving USD payments through Wise compliant?
Yes. There is no restriction on Taiwan residents receiving foreign currency payments for professional services. The team member is required to:
- Report all income (including foreign-sourced) on their annual tax return
- Convert amounts to TWD using the exchange rate on the date received
- Keep records of payment dates and exchange rates used
Wise is a licensed payment institution. There are no special reporting requirements beyond normal income tax filing.
What about retirement and pension?
As a PSP, there is no employer obligation to contribute to the team member's Labor Pension account. Instead:
- They are covered by the National Pension system if they are an ROC citizen aged 25–65 and not enrolled in another public pension
- They can make voluntary contributions to private retirement savings
This is one of the real trade-offs. If retirement security is a priority for your team member, factor it into the compensation. Because the PSP model saves on employer-side costs, there's room to offer higher base compensation that more than covers self-funded retirement.
Where can I verify this information?
All information on this page is based on Taiwan's official statutes and government resources:
- Labor Standards Act (Official English)
- Income Tax Act (Official English) — see Articles 14, 88, 89
- Civil Code (Official English) — see Articles 490–514, 528–552
- Bureau of Labor Insurance
- National Health Insurance Administration
This page is for informational purposes only and does not constitute legal advice. Consult a licensed Taiwan attorney or tax advisor for guidance specific to your engagement.
Ready to Switch from EOR to PSP?
Talk to Worca about converting your Taiwan team. Most conversions complete in under a week.
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