Making Multi-country HR and Payroll Processing Problems Disappear

Company

OurSong is a global NFT platform serving the creator economy and co-founded by R&B star John Legend, reputable technologists, and music veterans. Their infrastructure and services are built to help creators own the future of self-expression and creativity. 

OurSong came to Worca using multiple, separate workflows across their Indonesia, Japan, Singapore, Taiwan, and the United States locations.
Goal

Centralize fragmented payroll and HR systems to increase cost-efficiency and prevent processing errors. 

OurSong came to Worca using multiple, separate workflows across their Indonesia, Japan, Singapore, Taiwan, and the United States locations. Each site managed their human resource and payroll activities independently, leaving OurSong corporate-level executives and managers with disparate reporting. 

OurSong chose Worca’s end-to-end employer of record (EOR) services
Solution

Worca listened to an OurSong HR executive describe ongoing issues operating in five different countries with distinct workflows and unconnected software. 

While they’d discussed potential solutions internally, they were hesitant about implementing these options based on compliance concerns.The unknown liabilities of failing to meet local employment and tax laws were too great.

OurSong chose Worca’s end-to-end employer of record (EOR) services to consolidate their onboarding, benefits administration, and payroll systems into one platform offering 

  • Rapid onboarding, including instructions for employees to complete new-hire paperwork
  • Secure, self-service administrator portal
  • Direct access for employees to their pay history and employment documentation 
  • Dedicated HR Specialists
  • Cloud-based document storage for shared access to company-specific HR and employment documents
  • Generating accurate electronic employee pay slips wages shown in local currency
  • Compliant withholding & benefits
  • Timely tax filing
  • Submitting and approving PTO requests
  • Reviewing and processing expense reimbursements
  • Tracking time and attendance for hourly employees 
Results

OurSong’s went from five disconnected systems to one dashboard with standardized reporting for valuable ROI analysis across five countries. They accelerated onboarding and simplified payroll processing without risking non-compliance in each location. 

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